Chittenden County Regional Planning Commission (CCRPC), Green Mountain Transit (GMT) and United Way of Northwest Vermont (United Way) worked with the Chittenden County Elders and Persons with Disabilities Transit Program partners (E&D) in order to answer the following challenges: How can we support Chittenden County’s E&D partners in their role as program administrators to help create a rider-informed and equitable paratransit service for all Chittenden County residents? How can Chittenden County’s E&D providers modify services to increase rider satisfaction and optimize limited program funds? The project evaluated Chittenden County’s E&D program from the partner perspective and generated opportunities for shared learning and collaboration between all Chittenden County’s E&D stakeholders.