Consistent with JRH.19, from the outset of this process, the Natural Resources Board (NRB) and the Agency of Natural Resources (ANR) explored a variety of approaches and options for improving environmental protection in Vermont. The NRB and ANR heard from a wide cross-section of people from around the state, many of whom have experienced the permitting process first-hand. We also heard from other agencies and branches of state government. The public comments made clear that (1) Act 250, and in particular, the District Commission process works quite well; (2) ANR can improve some of its processes through internal changes; and (3) the appeals process needs major improvements.