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GMT/SSTA Call Center Study

768.4 kB
Year:
2022
Theme:
public transportation, Transit
Description:
Concerned about the cost of operating two separate call centers for demand response services in the GMT service area, particularly in light of changes in ridership brought about by the COVID-19 public health emergency, GMT and its Chittenden County service contractor, Special Services Transportation Agency (SSTA), partnered with the Chittenden County Regional Planning Commission (CCRPC) to undertake this study of consolidated call center options for the two organizations. The objective of the project was to update information presented in the 2018 report about the operations of GMT and SSTA, with a focus on the demand response service reservations and scheduling/dispatch functions, and to identify and evaluate options for a consolidated call center.
Consultant:
Steadman Hill
Geography:
(none)

Tri-Town Area (Jericho, Underhill, Cambridge) Transit Feasibility Study

2.4 MB
Year:
2021
Theme:
buses, GMT, microtransit, public transportation, Transit, Transportation, Transportation Demand Management
Description:
The three contiguous communities of Cambridge, Underhill, and Jericho are seeking to develop a comprehensive “alternative” transportation system (i.e. one that does not rely heavily on single-occupancy auto) to serve their residents. This area has come to be called the “Tri-Town” area. The purpose of this study is to examine the range of possibilities for accomplishing this including various modes and services, organizational and administrative structures, and funding. It is intended that the results be relevant not only to the Tri-Town area but also for other rural portions of the GMT region.
Consultant:
Steadman Hill
Geography:
Cambridge, Jericho, Underhill

Chittenden County Bus Commuter Ridership Pilot Project

1.3 MB
Year:
2020
Theme:
GMT, public transportation, Ridership, Transit, UVM
Description:
Building off of the GMT Route 116 Bus Ridership Pilot Project in 2018-2019 , the Chittenden County Bus Commuter Ridership Pilot Project aimed to increase ridership in the County, specifically targeting commuters living and working in towns served by the county’s bus provider, Green Mountain Transit.
Consultant:
UVM
Geography:
Chittenden County